Terms & Conditions

01Agreement to these terms

These Terms & Conditions (“Terms”) form a legally binding agreement between you and LMBR Pty Ltd (ABN 44 672 926 126) (“LMBR”, “we”, “us” or “our”). They govern your access to and use of the LMBR mobile application for iOS and Android (the “App”), our website at www.getlmbr.com(the “Website”), and all related content, programs, assessments, features and services (together, the “Services”).

By downloading, installing, accessing or using the Services, or by creating an account, you confirm that you have read, understood and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.

02Eligibility

To use the Services, you must:

• be at least 16 years of age;
• if you are under 18, have the permission of a parent or legal guardian who agrees to these Terms on your behalf and supervises your use of the Services;
• be capable of entering into a binding contract; and
• not be prohibited from using the Services under any applicable law.

03Health and safety disclaimer

All content in the Services — including exercises, mobility programs, assessments, mobility scores, videos and coaching cues — is provided for general information and fitness purposes only. It is not a substitute for professional advice from a doctor, physiotherapist or other qualified health practitioner.

You acknowledge and agree that:

• you should consult a qualified health practitioner before starting any new exercise or mobility program, particularly if you are pregnant, have a pre-existing injury or medical condition, have recently had surgery, or have any concerns about your health;
• physical activity, stretching and mobility work carry an inherent risk of injury, and you participate voluntarily and at your own risk;
• you are responsible for performing exercises within your own limits, using correct technique, and in a safe environment with suitable equipment;
• you must stop immediately and seek medical attention if you experience pain, dizziness, shortness of breath, numbness or any other discomfort;
• mobility scores, assessments and progress metrics are estimates based on the information you provide and may not be accurate; and
• results vary between individuals and we do not guarantee any particular outcome, improvement in performance or prevention of injury.

If you think you may have a medical emergency, call 000 (in Australia) or your local emergency number immediately.

04Your account

You need an account to use most features of the Services. When you create an account, you agree to:

• provide accurate, current and complete information;
• keep your information up to date;
• keep your login credentials secure and confidential, and not share your account with anyone else;
• notify us immediately at support@getlmbr.com if you become aware of any unauthorised use of your account; and
• accept responsibility for all activity that occurs under your account.

Your account is personal to you. Accounts and subscriptions may not be shared, sold, transferred or used by more than one person.

05Subscriptions, payments and free trials

Purchases through app stores

Some features and content require a paid subscription or in-app purchase. All purchases are made through the Apple App Store or Google Play Store (each an “App Store”) and are processed by the relevant App Store operator, not by LMBR. Your purchase is also subject to that App Store’s terms and payment policies.

Automatic renewal

Unless stated otherwise at the point of purchase, subscriptions automatically renew at the end of each billing period (for example, monthly or annually) at the then-current price, and your App Store account will be charged within 24 hours before the end of the current period. You can manage or cancel your subscription at any time in your App Store account settings. Cancelling stops future renewals; you will retain access until the end of the current billing period.

Free trials

We may offer free trials. Unless you cancel at least 24 hours before the trial ends, your subscription will automatically begin and you will be charged. Any unused portion of a free trial is forfeited when you purchase a subscription. Free trials are limited to one per person.

Price changes

We may change subscription prices from time to time. Any price change will be notified to you in advance through the relevant App Store, and will apply from your next renewal after the notice. If you do not agree to a price change, you may cancel before it takes effect.

Refunds

Because payments are processed by the App Stores, refund requests must be made to Apple or Google in accordance with their refund policies. Except as required by law (including the Australian Consumer Law), we do not provide refunds or credits for partial subscription periods, unused content or deleted accounts.

Deleting the App or your LMBR account does not cancel your subscription. You must cancel through your App Store account to stop being charged.

06Licence to use the Services

Subject to your compliance with these Terms (and payment of any applicable fees), we grant you a limited, personal, revocable, non-exclusive, non-transferable and non-sublicensable licence to:

• download and install the App on devices that you own or control; and
• access and stream the content made available through the Services,

in each case solely for your own personal, non-commercial fitness use. All rights not expressly granted to you are reserved by LMBR and its licensors. The Services are licensed to you, not sold.

07No downloading, copying or sharing of content

Without our prior written consent, you must not:

• download, save, rip, cache (other than any offline feature we expressly provide within the App), or otherwise extract any video, audio, image, program or other content from the Services;
• screen-record, screenshot for distribution, film or otherwise capture content from the Services;
• copy, reproduce, republish, upload, post, transmit, stream, broadcast or distribute any content, in whole or in part, on any website, social media platform, file-sharing service, messaging group or other medium;
• sell, rent, lease, license, sublicense or otherwise commercially exploit any content or any part of the Services;
• use any content to deliver classes, coaching, training sessions, programs or services to others, whether paid or unpaid;
• modify, translate, adapt or create derivative works based on any content, including programs, assessments, the mobility score methodology or exercise libraries;
• remove, obscure or alter any copyright notice, watermark, trade mark or other proprietary notice; or
• circumvent, disable or interfere with any digital rights management, content protection or access-control features.

Any offline viewing feature we provide is a temporary, encrypted copy that can only be played within the App while you have an active account and (where applicable) subscription. It does not give you ownership of, or any right to export, that content.

08Intellectual property and copyright

The Services and all of their content are owned by or licensed to LMBR and are protected by Australian and international copyright, trade mark, design and other intellectual property laws, including the Copyright Act 1968 (Cth). This includes, without limitation:

• all videos, coaching footage, audio, voice-overs, photographs, illustrations, animations and graphics;
• all exercise libraries, mobility programs, routines, sequences, progressions, assessments and their structure, selection and arrangement;
• the LMBR mobility score, its scoring methodology, algorithms and radar charts;
• all text, instructions, coaching cues, articles and educational material;
• the App and Website software, source code, object code, databases, designs, layouts, user interfaces and “look and feel”; and
• the names “LMBR” and “Bend. Or Break.”, our logos, icons and all other trade marks, brand features and trade dress (registered or unregistered).

© 2026 LMBR Pty Ltd. All rights reserved. Nothing in these Terms transfers any ownership of, or intellectual property rights in, the Services or content to you. You must not use our trade marks or branding without our prior written consent, including in domain names, social media handles, advertising or in any way that suggests endorsement by or affiliation with LMBR.

Unauthorised use of our content may infringe copyright and other laws and may result in immediate termination of your account, as well as civil and/or criminal proceedings. We actively monitor for and enforce against infringement.

Reporting infringement

If you believe any material available through the Services infringes your copyright, or you become aware of LMBR content being shared without authorisation, please email support@getlmbr.com with details of the material, where it is located, and your contact information.

09Your content

You may be able to submit content to the Services, such as profile photos, videos of your movement, notes, reviews, comments or feedback (“User Content”). You retain ownership of your User Content.

You grant LMBR a worldwide, non-exclusive, royalty-free licence to host, store, process, reproduce and display your User Content solely to the extent necessary to operate, provide and improve the Services for you. If you choose to share User Content publicly or submit a testimonial or review, you also grant us a licence to use that content (including your name or username) to promote LMBR, unless you tell us otherwise. These licences end when your User Content or account is deleted, except where the content has already been shared publicly or where we are required to retain it by law.

You warrant that your User Content:

• is owned by you or you have all rights necessary to submit it;
• does not infringe the intellectual property, privacy or other rights of any person; and
• is not unlawful, defamatory, obscene, offensive, harassing, misleading or otherwise objectionable.

We may (but are not obliged to) review, remove or refuse any User Content at our discretion. If you send us suggestions or feedback, we may use them freely without any obligation to you.

10Acceptable use

When using the Services, you must not:

• use the Services for any unlawful, fraudulent or harmful purpose, or in breach of these Terms;
• decompile, disassemble, reverse engineer or attempt to derive the source code of the App, except to the extent permitted by law;
• use any robot, spider, scraper, crawler, data-mining tool or other automated means to access the Services or collect content or data;
• interfere with, disrupt or place an unreasonable load on the Services, our servers or networks, or attempt to gain unauthorised access to them;
• introduce any virus, malware or other harmful code;
• create accounts using false information, impersonate any person, or create multiple accounts to abuse free trials or promotions;
• share, sell or give access to your account or login credentials;
• harass, abuse, threaten or harm other users, coaches or our staff; or
• use the Services to build a competing product or service, or to train any machine-learning or artificial-intelligence model.

11Third-party services

The Services may integrate with or link to third-party services, such as App Stores, sign-in providers, Apple Health or Google Health Connect, and social media platforms. Your use of those services is governed by their own terms and privacy policies. We do not control and are not responsible for third-party services, and their inclusion does not imply endorsement.

12Availability and changes to the Services

We are continually improving LMBR. We may add, change, suspend or remove features, programs or content at any time, including to reflect changes in our licences with coaches and content partners. We will try to give you reasonable notice of significant changes that adversely affect paid features.

We do not guarantee that the Services will always be available, uninterrupted, error-free or compatible with every device or operating system version. We may need to suspend the Services for maintenance, updates or reasons beyond our control. You may need to install updates to keep using the App.

13Account deletion, suspension and termination

Deleting your account

You may stop using the Services and delete your account at any time using the Delete Accountoption in the App’s settings or by emailing support@getlmbr.com. When you request account deletion, we will remove all of your account information as described in our Privacy Policy. Deletion is permanent and your progress, scores and history cannot be recovered. Remember to cancel any subscription through your App Store account separately.

Suspension or termination by us

We may suspend or terminate your access to all or part of the Services, with or without notice, if:

• you breach these Terms, including the content restrictions;
• we reasonably suspect fraud, misuse or unlawful activity;
• we are required to do so by law; or
• we discontinue the Services.

If we terminate your access without cause, or discontinue the Services, we will give you reasonable notice where practicable. On termination, your licence to use the Services ends immediately. Sections of these Terms which by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnity and governing law) will survive.

14Australian Consumer Law

Certain legislation, including the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010(Cth) (“ACL”), may give you rights, guarantees and remedies that cannot be excluded, restricted or modified (“Non-Excludable Rights”). Nothing in these Terms excludes, restricts or modifies your Non-Excludable Rights.

Our services come with guarantees that cannot be excluded under the ACL. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If a failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

15Disclaimers

Subject to your Non-Excludable Rights, and to the maximum extent permitted by law, the Services and all content are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, completeness, availability, security or non-infringement, and we do not warrant that the Services will meet your requirements or achieve any particular result.

16Limitation of liability

Subject to your Non-Excludable Rights, and to the maximum extent permitted by law:

1. LMBR and its directors, officers, employees, contractors, coaches, agents and licensors will not be liable for any personal injury, illness or death arising from your participation in any exercise, program or activity in or suggested by the Services, except to the extent caused by our negligence;
2. we will not be liable for any indirect, incidental, special or consequential loss, or any loss of profits, revenue, data, goodwill, opportunity or sporting performance, however arising, whether in contract, tort (including negligence), statute or otherwise;
3. our total aggregate liability to you for all claims arising out of or in connection with these Terms or the Services is limited to the total amount you paid for the Services in the 12 months before the event giving rise to the claim, or AUD $100, whichever is greater; and
4. where our liability for a breach of a consumer guarantee can be limited, it is limited (at our option) to supplying the services again or paying the cost of having the services supplied again.

17Indemnity

To the maximum extent permitted by law, you indemnify LMBR and its directors, officers, employees, contractors and agents against any loss, damage, liability, cost or expense (including reasonable legal fees) arising out of or in connection with your breach of these Terms, your User Content, your misuse of the Services, or your infringement of any intellectual property or other rights of any person, except to the extent caused by our own breach or negligence.

18Additional terms for Apple and Google

If you downloaded the App from the Apple App Store, you acknowledge and agree that:

• these Terms are between you and LMBR only, not Apple Inc. (“Apple”), and LMBR (not Apple) is solely responsible for the App and its content;
• Apple has no obligation to provide any maintenance or support services for the App;
• if the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) for the App; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App;
• Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession or use of it, including product liability claims, claims that the App fails to conform to any legal or regulatory requirement, and claims under consumer protection, privacy or similar legislation;
• Apple is not responsible for the investigation, defence, settlement or discharge of any third-party claim that the App infringes that third party’s intellectual property rights;
• you represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and you are not on any U.S. Government list of prohibited or restricted parties;
• you must comply with applicable third-party terms of agreement when using the App; and
• Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, Apple will have the right to enforce these Terms against you as a third-party beneficiary.

If you downloaded the App from Google Play, you also agree to the Google Play Terms of Service. In the event of any conflict between Google’s terms and these Terms with respect to your use of the App, these Terms prevail to the extent permitted.

19Privacy

Our collection and use of your personal information, including health and fitness information, is governed by our Privacy Policy, which forms part of these Terms.

20Changes to these terms

We may update these Terms from time to time to reflect changes to the Services, our business or the law. The current version will always be available on this page with the “Last updated” date shown above. If we make material changes, we will notify you through the App or by email before they take effect. Your continued use of the Services after the changes take effect constitutes your acceptance of the updated Terms. If you do not agree, you must stop using the Services and may delete your account.

21Governing law and disputes

These Terms are governed by the laws of Australia and the State or Territory in which LMBR Pty Ltd has its principal place of business. You submit to the non-exclusive jurisdiction of the courts of that State or Territory and the Commonwealth of Australia.

If a dispute arises, please contact us first at support@getlmbr.com. We will try in good faith to resolve it informally within 30 days before either party commences proceedings, except where urgent injunctive or interlocutory relief is required (for example, to protect our intellectual property).

If you access the Services from outside Australia, you are responsible for complying with your local laws, and nothing in these Terms limits any mandatory consumer rights you have under the laws of your country of residence.

22General

• Entire agreement — these Terms, together with our Privacy Policy and any terms presented at the point of purchase, are the entire agreement between you and LMBR regarding the Services.
• Severability — if any provision of these Terms is found invalid or unenforceable, it will be read down or severed to the minimum extent necessary and the remaining provisions will continue in full force.
• Waiver — our failure to enforce any right or provision is not a waiver of that right or provision.
• Assignment — you may not assign or transfer your rights under these Terms. We may assign our rights and obligations to a related entity or in connection with a sale or restructure of our business.
• Force majeure — we are not liable for any delay or failure to perform caused by events beyond our reasonable control, including outages of third-party providers, natural disasters, pandemics, or government action.
• No relationship — nothing in these Terms creates a partnership, joint venture, employment or agency relationship between you and LMBR.

23Contact us

If you have any questions about these Terms, please contact us:

LMBR Pty Ltd
ABN 44 672 926 126
Australia
Email: support@getlmbr.com